89db's Responsible Gaming
Betting and casino games are meant to be enjoyable — but that enjoyment should never become a burden. 89db believes an informed player is the best player.
Understanding what gaming means matters
Online betting and casino games are primarily a form of entertainment. That entertainment stays healthy only when players understand their own limits and make decisions accordingly. At 89db, we want every player to stay within a set budget, accept losses without chasing them, and take a break when needed.
Remember, betting is never a reliable source of income. Every bet carries risk and there is no guarantee of winning. Our Terms and Conditions contain detailed information on betting limits and account management — it is worth reading through them.
Anyone under 21 is strictly prohibited from opening an account or placing bets on 89db. Age is verified at registration, and additional identity verification may be requested in cases of doubt. Be careful to ensure no underage family member can access your account, and keep your login details secure.
See our Privacy Policy to learn how information is stored in your account — it contains a detailed explanation of how personal data is protected.
Tools to keep yourself in control
89db offers several self-control features for players. Using these tools, you can keep your gaming within limits.
Set a deposit limit
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.
Session time limit
Set a time limit for how long you play in one sitting. When the time is up, your account will automatically pause.
Self-Exclusion
Temporarily close your account for a set period — from 7 days to a longer-term exclusion. This can be activated through our 24/7 live chat.
Review betting history
View your betting history from the past week or month at any time from your account, and understand your spending patterns.
Set a bet limit
Decide in advance the maximum amount you will place on each bet, so that a single loss does not affect your entire budget.
Take a break
When you feel you are playing a bit too much, put your account on a break for a few days. Just contact the support team and it can be arranged.
For help using any of these tools, contact us at any time via our 24/7 live chat or email. The support team provides assistance in both Bengali and English.
Recognise the warning signs
Sometimes we do not notice ourselves that our gaming is getting out of hand. If you see any of the signs below, it is time to pay attention.
Chasing losses with more bets
Repeatedly increasing bets to recover losses and chasing wins — this is an early warning sign of a problem.
Feeling uncomfortable when not playing
Feeling low, restless, or anxious on days when you have not placed a bet is a worrying sign.
Neglecting family and work
Not spending time with family, losing focus at work, and prioritising betting above everything else.
Hiding your gambling
Concealing how much you are playing from family or friends, and feeling uncomfortable about telling the truth.
Spending beyond your budget
Using money set aside for daily expenses or emergencies for betting, and gambling on borrowed money.
Impact on sleep and health
Staying up late to play, poor sleep, irregular eating — these affect both physical and mental health.
Where to get help
If you are struggling, seeking help is the brave thing to do — you do not have to face it alone. Support is available from several places.
89db support team
Contact us 24 hours a day, 7 days a week via live chat or email. You can communicate in Bengali. Account limits, self-exclusion, and any other concerns can be discussed.
Family and trusted friends
Telling someone close to you or a trusted friend about the situation can be the first step. Their support is the most effective form of social protection.
Professional advice
Seeing a mental health specialist, counsellor, or psychiatrist is not a sign of weakness — it is an effective path to staying well.
Asking for help is a sign of strength
If you feel gambling is getting out of control, let us know right now via 89db's live chat. Our support team will understand your situation and help you take the steps you need — without judgment and in complete confidence.
89db's commitment
We believe responsible gaming and enjoyment can go hand in hand. 89db always puts the protection of its players first.
- Account creation is not permitted for anyone under 21, and age verification procedures are strictly followed.
- Self-exclusion and limit-setting options are provided quickly at players' request.
- When suspicious behaviour is detected (excessive deposits, unusual betting patterns), the support team proactively reaches out.
- Promotional offers are never used to encourage players to place more bets.
- Live chat and email support are available 24/7, and there is no hesitation in discussing responsible gaming.
- No promotional communications are sent to anyone under self-exclusion.
Tips for healthy gaming
Following these simple habits will keep betting within the bounds of entertainment at all times.
- Set a fixed budget before you play and stick to it strictly.
- Do not think of betting as an alternative to income — it is entertainment, not investment.
- Avoid playing when you are stressed, angry, or feeling low.
- Keep your urges in check even after a win — taking a break after a good win is a smart decision.
- Make sure to set aside enough time for family, friends, and hobbies alongside betting.
- Get into the habit of taking one full day off from betting each week.
Protecting minors
The 89db platform is for adults aged 21 and above only. If there are younger people in your household, take the following precautions:
If you suspect someone has registered while underage, let us know via 89db live chat or email. We will act immediately. Our About Us page contains a summary of the platform's protection policies.