89db Terms and Conditions

These Terms and Conditions form a legal agreement between 89db and the user of this website. By accessing the website, creating an account, making a deposit, or using any service, you are considered to have read and agreed to all of the following terms.

89db's services include online sports betting, live casino, slots, and other gaming activities. These services are available to adults only.

89db reserves the right to amend these terms at any time. Continued use of the site after changes take effect will be considered acceptance of the revised terms. You are therefore advised to review this page regularly.

2.1 Registration Requirements

The following conditions must be met to open an account at 89db:

• The applicant must be at least 21 years of age.
• All information provided must be truthful, accurate, and complete.
• Each person may operate only one account.
• Transferring, renting, or selling an account is strictly prohibited.
• Any promotional offer applies to one device, IP address, or household member.

2.2 Identity Verification (KYC)

89db may request a copy of your national ID card or passport at any time to verify your identity. Failure to complete verification in a timely manner may result in temporary suspension of the account. To learn how personal information is stored and used, please read our Privacy Policy.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Any unauthorised access to your account must be reported to 89db immediately. The user bears responsibility for any loss resulting from sharing their password.

3.1 Deposit Rules

89db currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for any method is ৳100. When making a deposit, you must ensure that the mobile number and account provided are your own.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Available withdrawal methods are: bKash, Nagad, and Rocket. Account verification must be complete and bonus conditions must be met before a withdrawal can be made.

3.3 Payment Security

Making any payment through a third party is prohibited. If irregular transactions are suspected, 89db reserves the right to suspend the account until verification is complete.

Various types of bonus offers are available at 89db. Each bonus has its own terms, which should be read carefully before claiming.

4.1 Welcome Bonus

89db offers a 150% bonus on the first deposit, up to a maximum of ৳10,000. For example, a deposit of ৳1,000 gives a bonus of ৳1,500 and a total balance of ৳2,500. The wagering requirement is 10 times the bonus amount — meaning in this example, bets totalling ৳1,500 × 10 = ৳15,000 must be completed. No winnings from the bonus may be withdrawn before wagering is finished.

4.2 Bonus Misuse

Bonus misuse includes: claiming the same bonus using multiple accounts, claiming a bonus on someone else's account, or meeting bonus conditions through any form of manipulation. If such activity is proven, 89db reserves the right to cancel the bonus and suspend the account.

4.3 Other Offers

All promotional offers — including weekly reload rewards, Friday specials, cricket festival bonuses, and birthday gifts — have separate terms, and each requires a minimum deposit of ৳100. For details on any bonus, contact the support team directly.

5.1 Placing Bets

Once a bet is confirmed, it cannot be cancelled or changed, unless 89db itself does so under special circumstances. For sports betting, placing a bet before an event begins is the standard procedure; additional conditions may apply for live betting.

5.2 Irregular Betting Activity

Exploiting technical errors, placing bets using bots or automated methods, or placing opposing bets on the same match across multiple accounts are all prohibited. In such cases, 89db reserves the right to void the relevant bets and forfeit any winnings.

5.3 Event Cancellation and Rescheduling

If an event is cancelled by the organisers or postponed by more than 36 hours from the scheduled time, 89db reserves the right to void bets on that event and return the original stake.

5.4 Technical Failures

89db is not liable for any loss caused by server issues, network disruptions, or technical faults on the part of a game provider. However, our support team will investigate the issue and work to find an appropriate resolution.

89db believes that gaming should be a form of entertainment. We encourage users to play in an informed and controlled manner. Read our detailed Responsible Gaming Guidelines to learn about setting limits, self-exclusion, and available support.

• If you feel you are becoming dependent on gaming, seek professional help immediately.
• Contact the support team to request deposit limits or self-exclusion.
• Avoid betting while under the influence of alcohol or any substance.
• You should not continue betting with the aim of recovering losses.

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Operating multiple accounts.
• Registering under a false identity or operating an account in someone else's name.
• Using bots, scripts, or automated software.
• Attempting to earn money through manipulation or fraud.
• Using the site for money laundering or illegal fund transfers.
• Attempting unauthorised access to 89db's systems or network.

89db reserves the right to provide relevant information to law enforcement authorities if such activities are identified.

All content on the 89db website — including logos, graphics, software, text content, and other elements — is protected by intellectual property law. Reproducing, distributing, or modifying this content without prior written permission from 89db is prohibited.

Third-party game software (Pragmatic Play, PG Soft, Evolution, etc.) is the property of their respective intellectual property holders. 89db only provides the platform for running these games.

89db accepts no liability in the following circumstances:

• Loss caused by internet connection disruption or device issues.
• Problems arising from faults in third-party software or payment gateways.
• Account credentials being compromised due to user negligence.
• Any indirect or consequential loss.

However, this provision does not affect the user's fundamental legal rights.

10.1 At the User's Request

A user may request closure of their account at any time. To do so, contact the 89db support team. The account will be closed after all pending withdrawals have been processed.

10.2 At 89db's Initiative

89db reserves the right to temporarily suspend or permanently close any account due to a breach of terms, fraudulent activity, or any other valid reason. Whether the applicable balance is refunded in such cases will depend on the outcome of the investigation.

89db treats the protection of users' personal information as its highest priority. All data transfers are secured through SSL encryption. Personal information is never sold to third parties. To learn how data is collected, used, and protected, please read our Privacy Policy, which also includes our cookie policy and data retention guidelines.

If you have a complaint about 89db's services, please first contact the support team via our 24/7 live chat or email. Support is available in both Bengali and English.

After a complaint is submitted, 89db will investigate the matter and work to reach a resolution within a reasonable time. For answers to common support questions, visit our FAQ page.

For formal disputes, 89db prioritises resolution through discussion between both parties. If no resolution is reached through discussion, further steps will be taken in accordance with applicable law.

13.1 Severability

If any part of these terms is found to be invalid or legally unenforceable, the remaining parts will continue to be fully effective.

13.2 Entire Agreement

These Terms and Conditions constitute the entire agreement between 89db and the user and take precedence over any prior oral or written statements or promises.

13.3 Waiver

If 89db chooses not to enforce a particular term in a specific situation, this will not be considered a permanent waiver of that term.

13.4 Contact

For any questions or comments regarding these terms, you may contact the 89db support team via live chat or email. To learn more about 89db, read our About Us page.